Nihuo Web Log Analyzer for Windows 3.44 is released

  • IP database is updated
  • Add View Logs item into Tools menu
  • Add Misc page into Option dialog
  • Add CPU limitation function
  • Add Halt on error option
  • Add log level option
  • Fix virtual host bug in Apache/NCSA custom log file
  • Fix a crash bug in page title retrieving function
  • Fix invalid country information of local IP
  • Remove “log files do not contain any information” dialog. An empty  report with this message will be generated.

Download link is available in http://www.loganalyzer.net/download.html

Post to Twitter Post to Yahoo Buzz Post to Delicious Post to Digg Post to Facebook

Tags:

Web Log Analysis Tutorial – Lesson 7: Tracking Email Marketing Campaigns

Table of Contents

  1. Email Open Tracking
  2. Email Click Tracking
  3. Related learning resources
  4. Unsubscribe

I. Email Open Tracking

To track an “open” in an HTML email, we need embed a tiny, 1×1 pixel transparent .GIF at the bottom of the message – it’s called a “tracker image” or “web beacon.” ( you can download the ×1 pixel transparent .GIF from http://loganalyzer.net/images/c.gif and save it to your server) Whenever your recipient opens their email, the tracker image is downloaded from the your servers, and this is instantly tracked as an email Open. That’s the way things are supposed to work. There’s one glitch here though. Nowadays, thanks mostly to massive amounts of graphic porno spam, as many as 40% of recipients now, by default, will *disable* image displays. Since the beacon or tracker image is just another image, if images are disabled and the recipient actually opens the email but doesn’t enable image viewing, then that open is not tracked. As a sender – encourage your recipients to white list you (or add you to their address book) – this ensures your email gets delivered and that images will always be displayed.

Opens for text only email can’t be tracked, because there is no way to embed the tracking beacon image like we do in HTML emails. But we can tell when someone clicks on a link. And you can only click on a link if you’ve opened and read the email, right? So if a text-only email is sent and the recipient clicks on a link, then this registers as both an “Open” and a “Click”.

Here’s a simple trick to track email open:

  1. Save the 1×1 pixel transparent .GIF in your server
  2. Embed the pixel at the bottom of the message and add unique parameter

    e.g.

    http://www.youdomain.com/c.gif?emailid=12345678
  3. Send email and after several days, start log analysis work as below
  4. Launch Nihuo Web Log Analyzer
  5. Create a new profile for email open tracking
  6. In Hit Filter page of profile properties dialog, click And button and select Requested file from menu
  7. Input full path name of the gif file ( e.g. /c.gif ) and click ok button
  8. Click And button and select URL parameter from menu
  9. Input the unique parameter ( e.g. emailid=12345678 ) and click ok button
  10. Click OK button to close profile properties dialog
  11. Right click the profile and select Analyze from menu
  12. Total Visits in General Statistics is count of email opens.

II. Email Click Tracking

One of the simplest methods for tracking clicks is to append links which are from the email to the landing pages like so:

http://www.yoursite.com/purchase.asp?emailid=12345678

The emailid=12345678 will be recorded in your server logs, which you can then search for instances of.

Here’s a simple trick to track email click:

  1. Launch Nihuo Web Log Analyzer
  2. Create a new profile for email click tracking
  3. In visit filter, click And button and select Visitor with specified entry page from menu
  4. Input /purchase.asp?emailid=12345678 and click ok button. If you want track clicks from multi emails, please input like so:
    /purchase.asp?emailid=*

    or

    /*.asp*emailid=*
  5. Select Tracking page
  6. Click Add button
  7. Input /purchase.asp and click ok button. (Please add your “order complete” page into tracking list too.)
  8. Click OK button to close profile properties dialog
  9. Right click the profile and select Analyze from menu

Here are a couple of key metrics you need to pay attention to:

  • Total Visits ( Count of clicks from email )
  • Pages Per Visit
  • Average Time on Site
  • Bounce Rate

III. Related learning resources

Post to Twitter Post to Yahoo Buzz Post to Delicious Post to Digg Post to Facebook

Tags: , ,

Release new language files

Nihuo Web Log Analyzer adds new support to below languages:

  • Arabic
  • Danish
  • Finnish
  • Japanese
  • Norwegian
  • Portuguese
  • Romanian
  • Spanish
  • Swedish

Three language files are updated.

  • Dutch
  • German
  • Italian

Download link to new language files are available in http://www.loganalyzer.net/localization.html

Post to Twitter Post to Yahoo Buzz Post to Delicious Post to Digg Post to Facebook

Tags:

Web Log Analysis Tutorial – Lesson 6 : Search Engines

Table of Contents

  1. Introduction
  2. Landing Page
  3. What are people really looking for?
  4. Spider analysis
  5. Internal site search tracking
  6. Related resources
  7. Unsubscribe

I. Introduction

Search engine play more and more important role in Internet. When a potential visitors want to find something on the web, he will look to a search engine such as Google, Yahoo and Bing. This makes it imperative that your site get ranked high enough for important keywords that visitors can find it. Knowing what keywords are important means knowing what visitors are looking for when they find your site.

Using Nihuo Web Log Analyzer, you can find out what engines, phrases and keywords visitors are using to reach your site and produce reports to help you improve your site content and search engines listings. Each search engine will offer links to your site for certain keywords or phrases. When a visitor types these phrases your link will be given, along with many others.

To view search engines report of your web site, go to reports under Search Engines.

II. Landing Page

Landing Page is the page that appears when a potential visitor clicks on a search-engine result link. It could be your home page, or any other page in your site. The best use of a landing page is not what it is, but what is can do. Your landing pages should provide a customized sales pitch for the visitor. The best way to do this is consider where the person has come from, and who they are. By providing a good match, your chances of engaging the visitor goes up, as should your conversion rate.

To view landing page report of your web site, go to reports under Search Engines > Top Searched Files.

III. What are people really looking for?

Knowing what search phrases folks use to find your web site is one thing. Knowing what they are really looking for is quite something else. Visitors type keywords into search engines they think will find the page they want. The pages of results might or might not contain what they’re looking for. When a searcher immediately clicks the “back” button, it
may suggest that the search phrases is not as relevant to your landing page as previously supposed. You need carefully research phrases which is with high bounce rate, try to find out what are they really looking for, and adjust landing page or create a new page to match the search phrase with lower bounce rate.

To view bounce rate of search phrases of your web site, go to reports under Search Engines > Top Search Phrases.

IV. Spider analysis

One part of log analysis that has remained surprisingly lacking, both in terms of content and accuracy, is spider analysis. Though traffic analysis programs may look at spider activity, the information often isn’t detailed enough or presented in a format to do you much good. Also, spider and robot analysis is acknowledged as being a main culprit for inaccurate log analysis measurements.

Therefore, the need for detailed spider analysis has begun entering the minds of search engine marketers.

You know that when you submit a Web page to an engine for indexing, the engine sends a spider to your site to index the contents of the page. “Spider analysis” is simply analyzing the search engine spider visits to your site.

With powerful filter function of Nihuo Web Log Analyzer, you can learn the following information about your site in a concise, easy-to-read format through effective spider analysis.

  • Has your site been spidered?
  • If so, by which engines?
  • When did the spiders visit?
  • Which directories and pages did they visit?
  • Are certain pages getting respidered more often, signaling their
    importance to the search engines?
  • Are certain pages not getting spidered at all?
  • Are the spiders indexing inappropriate content?
  • Are the spiders getting everything they want and need, or are they receiving error messages?
  • Was your site spidered within the specified time agreed upon in the
    pay inclusion programs you’re participating in?
  • Is your site getting respidered on a regular basis, as agreed upon in
    your participating pay inclusion programs?

V. Internal site search tracking

You can track phrase which visitor search in your internal site search engine with Nihuo Web Log Analyzer.

Please follow below guides step by step to add your site search engine url into search engine configuration list:

  1. Launch Nihuo Web Log Analyzer
  2. Click Option button on toolbar
  3. Select Search Engine page
  4. Click Add button
  5. Input “Internal Site Search Engine” into Name field
  6. Input your site search url idAssume your search url looks like this:
    http://search.yoursite.com/search.cgi?q=keyword

    Input “search.yoursite.com” as URL ID.

    Input “q=” as Phrase Header.

  7. Please select default code page of your search url.
  8. Click OK button

VI. Related resources

Post to Twitter Post to Yahoo Buzz Post to Delicious Post to Digg Post to Facebook

Tags: ,

Web Log Analysis Tutorial – Lesson 5 : Site and Server Diagnostics

Table of Contents

  1. Broken Links
  2. Stolen Object
  3. Web Server Issues

I. Broken Links

Broken links occur when web pages are deleted or moved but the link to the old address still exists. When a user clicks on the broken link, the page cannot be found, so a 404 error page is displayed. This looks bad and frustrates customers, so you want to fix them as soon as possible. To help you maintain your site, Nihuo Web Log Analyzer has the 404 Errors report that show which pages on your site failed and the referrer that was associated with it. You can use this report to quickly find and fix the links.

Two entries you will often see near the top of your 404 Errors report are /robots.txt and /favicon.ico.

The robots.txt file is something that well-behaved robots or spiders check to see what parts of your site they are allowed to index. You can find complete details on how to set up your site with robots.txt inhttp://www.robotstxt.org/robotstxt.html.

Microsoft Internet Explorer 5 introduced a new technique to allow you to customize the icon that your visitors see when they save links to your
site. IE 5 and later (and now Konqueror and perhaps other browsers) look for a file called favicon.ico on your web server when the user bookmarks a page on your site or saves a link to it on her computer. IE looks first at the root of your site (/favicon.ico) then in the directory
where the page is located. If you create an icon in the root of your site it will be applied to all pages. If you have one in a particular directory, then each directory can have its own icon. You can find complete details on how to set up your site with favicon.ico in http://en.wikipedia.org/wiki/Favicon.

404 Errors report is under Errors > 404 Errors.

II. Stolen Object

Graphics and other non-page files that you have on your site are something you have put effort and time (and perhaps money) into developing to represent your business or service. They are indicative of your brand or service and are a valuable part of the consistent image your present to your customers. The way the Web works, however, it is not very hard for another site to simply include a reference to these files from your site in their pages. The HTML can tell a visitor’s browser to retrieve graphics or other files from anywhere else on the Web, not just the same site the page is on. When this happens, the visitors at the other site may have no idea that the files belong to you. In Nihuo Web Log Analyzer the files are referred to as ‘Stolen Object’ and Nihuo Web Log Analyzer has the Stolen Object report to help you diagnose this behavior.

If you have setup an agreement with partner web sites to allow them to include references to your graphics and other files in their site (for example, linking to your logo to promote your product or linking to your advertisements to host on their sites) Nihuo Web Log Analyzer will not
recognize this and these will show up in the Stolen Object report.

The Domains Stolen Object report only shows you when other sites include references to graphics or other non-page files on your site. If a malicious user really wants to steal your files without you knowing she can simply save the file to her computer and copy it to her web site.
Saving a file produces the same request that viewing it in the first place does (in fact web browsers just make a copy of the file they have
already cached, so you never get a request for the ‘save’ action if the file was already viewed.) This behavior is effectively impossible to detect.

Stolen Object report is under Resources Accessed > Stolen Object.

III. Web Server Issues

Many server issues are best diagnosed with network and process monitoring tools. There are a number of good ones available for all platforms, both commercial and free. However, some server diagostic information can be gathered from your web site logs using Nihuo Web Log Analyzer.

1. Bandwidth Usage

Your web site probably has a limited available bandwidth for connecting with visitors. There may be times, say during a promotion or a product release, when your bandwidth usage is well above normal. Most service providers will allow you to ‘burst’ well beyond your average usage to handle times such as these. However, if your monthly usage typically exceeds your contractual allowance, you could be paying more for connection than you need to be. The solution to this is to either increase your contract quota with your provider or determine where the bandwidth is being consumed and alter the site to reduce the amount of bandwidth required to present the information you need.

2. Server Attack

Server attacks are worm or virus attacks as well as unauthorized users trying to gain access to protected directories. A common server attack is a request to the “cmd.exe” file caused by the Nimda or the Code Red virus present on a Windows machine. If the machine is on a local network, you can find out which machine it is on and inform the network administrator. If this file was requested from the Internet, you can do a DNS lookup through the program or do a Whois lookup (using www.allwhois.com or www.arin.net ) to find out who this comes from. If you can find out where the request came from, you can inform the originator of the virus on their server. These requests usually cause many 404 (File Not Found) errors in your log files. If you find successful accesses to the file cmd.exe on your Windows Server, your server is probably infected.

Server Attack report is under Server Attack > Server Attack.

3. Loading Time

Everyone knows how annoying it can be having to deal with websites that take forever to load. There are recent researches, in fact, confirming that 75% of the Internet users do not return to sites that take longer than four seconds to load.

In order to minimize loading time for fast user experiences, you need find out which page waste most time of your server.

If your web server is IIS, please ensure export time-taken field in your
log files.

If your web server is apache, Here’s a simple trick to track time taken data:

  1. Please add “%T” ( time-taken ) into your log format string.e.g.
    LogFormat “%h %l %u %t \”%r\” %>s %b \”%{Referer}i\” \”%{User-agent}i\” %T” timetakenlog

    CustomLog log/access_log timetakenlog

  2. Launch Nihuo Web Log Analyzer
  3. Right click the project and select Edit from menu
  4. Select Format page
  5. Select Apache/NCSA custom log as Log file format
  6. Click Custom button
  7. Input %h %l %u %t \”%r\” %>s %b \”%{Referer}i\” \”%{User-agent}i\” %T
  8. Click OK button
  9. Analyze

Loading time report is under Resources Accessed > Time Taken.

Post to Twitter Post to Yahoo Buzz Post to Delicious Post to Digg Post to Facebook

Tags: ,